Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. You can also have it automatically delete messages on the server after a certain number of days, or when you actually delete them in your mail program. What this will not do is synchronize anything else. Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week.
Download right-click, Save-As Duration: — 6. Another possibility is that, though both Outlook and the mobile phone are actually in sync, the mobile phone is set to only display by default a certain number of messages or perhaps messages within a certain time frame. But the good news is that by default, Thunderbird now leaves the mail on the server when downloading.
I imagine it has something to do with the fact that they realized that most people access their email on multiple devices. I use Gmail. Sometimes when I respond to an email with my phone, it disappears. Have you ever heard of an issue like this?
Many Thanks! I recently got an Android tablet a 7 inch Asus MEmO Pad as an experiment and this phenomenon of disappearing emails drove me crazy for awhile. On both platforms I have them set to leave things on the server for two days. My main mobile access is my iPhone, which knows the Earthlink account is POP and downloads a copy of each message. These accumulate on my phone. So I found the synch setting, and turned it off. After awhile I finally just killed my account on the default email program that came on the thing and dowloaded a different mail app K-9 Mail and told IT not to synch.
But I do agree that having copies of messages on all these devices currently a total of a desktop, two laptops and two mobile devices , all of which have an independent view of the world, gets to be rather tedious after awhile because I have to deal with the mail on each one separately.
My Outlook. I then find my iPhone gets all new email and keeps it there. Thanks Leo. This was very helpful. I never understood the distinctions between Pop3 and Imap before. I appreciate your contribution to making my sojourn on Rock 3 a bit more enjoyable. Happy Thanksgiving! I am not sure of all email providers but with the one we use, ATT Yahoo, when it downloads to the pc it deletes it on the server which actually adds it to the Trash folder on the server and I have on occasion looked at an email from that location because I left Outlook open or my wife is at home while I am not.
I want to still see them on the phone………how to stop this please? Thanks much…JOY. Anything deleted on one device or computer deletes it from the server and this synchronizes wit all of your devices. The only way to prevent it from being deleted from your phone is to not delete it on your tablet. Thanks that worked.. Thank you. Hi Leo! I have a similar problem; not between a computer and a i-phone; but between 2 computers. The emails go to both computers. I have read your comments in the articles above.
I will look and compare and examine if there is anything similar between POP3 and Imap settings. Appreciate any comment you have! Please help!!!
If I delete something on my desktop, it stays on the server. If I delete it on the phone, it takes it off the server. I messed up and deleted some things off the phone and figured I could go back to the server and retrieve them, but they were gone.
Thanks for your feedback. But I still don't understand how come deleting a message on my iphone - which deleted it from the server - has also deleted it from my computer. I believed that once received to my computer, an email is safe and cannot be deleted or altered by the outlook.
If that's the case, however, I will need to immediuately move all my outlook. All emails moved from my outlook. All emails moved from outlook. I also strongly recommend that this information be available in the account Options that people could read before signing up.
Details required : characters remaining Cancel Submit. It's possible that the way you've configured your Account might have resulted in the deletion of messages. To check the settings on your account, please follow the steps below.
In addition, you need to make sure that the option Always leave a copy of the message on the server is selected if you do not wish the emails to be deleted from your phone Inbox permanently after downloading to your mail program. You need to contact the support of the device that you are using for instructions on how to enable the setting.
I hope this answers you concern. If you need further assistance, let us know. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook.
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